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Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include eleven hotels and private residences across London, New York and Barbados as well as restaurants, bars, spas, an online shop and interior design studio.
We are a company that offers rewarding career opportunities. Our policy is to promote from within and here, each employee is valued and considered key to the company's future success.
"Hotels should be living things not stuffy institutions" - Tim & Kit Kemp
Our Values
Our values suit down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognised for your individual contribution then we are the company for you!
We embrace unique qualities and encourage individuality. A career at Firmdale starts with the person, not their CV. The company creates a warm environment, treating both employees and guests with respect and inclusivity.
The Firmdale Family
Join a fun and supportive environment where everyone is made to feel welcome and part of our family.
At Firmdale, we inspire our teams to love what they do and live our core values‎: Attention to detail, resilience, passion, enthusiasm and the importance of relationships with one another and with our guests.
Development
We promise to offer exclusive training programmes and incredible career development.
Committed to providing a great place to work, we deliver excellent perks and benefits. At Firmdale, success is recognised and rewarded, whilst long service is celebrated. Our teams stay connected through weekly, monthly and quarterly staff events.
Firmdale Hotels comprises eight boutique hotels in London and three in New York. Designed by owner and founder Kit Kemp, each hotel brings an exciting buzz with her disinvite use of vibrant colour, pattern, texture and unexpected detail that inspires imagination and a sense of adventure.
"I started out as a Waiter at the beginning of 2022 and progressed to Supervisor by June. Since then, I've been given the additional responsibility of Department Trainer and I hold engaging and informative briefings for my team. We motivate and encourage each other to provide excellent service to our guests. The best thing about working here is interacting and building relationships with both co-workers and guests. I always look forward to our new menu tastings! "
Lauren Crowley - F&B Supervisor
"I've worked as a Night Porter for over 20 years alongside fantastic co-workers and managers. My daily tasks are never the same and I love the variety of skills I've picked up along the way, from housekeeping to working as a night service chef."
Lamin Manneh - Night Porter
"My time working at Firmdale has been great - I am enjoying growing my skills in such an exciting environment. We're a large and busy team, but every employee is made to feel so important and valued. All departments work in harmony. Not only is each day fun and different, but you also feel appreciated for your work and are encouraged to develop all of the time."
Samuel Allister - Receptionist
"I joined Firmdale as a Housekeeping Porter before joining the Concierge team as a Luggage Porter. I've since become the Departmental Training and got promoted, first as Junior Concierge and now, Assistant Head Concierge. Firmdale Hotels give you the opportunity to develop new skills and constantly improve. I feel very lucky that in my five years with the company, I have always met such amazing people who bring a positive attitude."
